Shipping policy

Shipping and delivery: Shipping costs

Regular shipping costs within Austria:

Orders with a purchase value of EUR 39 or more are generally free of shipping costs within Austria.

For orders under 0.6 kg we charge EUR 0.90,- shipping costs. For orders over 0.6 kg we charge EUR 1.90,-. Estimated delivery is within 1-2 working days.

Deliveries to Germany:

Orders with a purchase value of EUR 49 or more are generally free of shipping costs within Germany.

The estimated delivery time for the normal shipping rate is 5 to a maximum of 10 working days. The amount of the shipping costs for orders under 0.6 kg is EUR 2.90. For orders over 0.6 kg we charge EUR 4.50,-.

Deliveries to other EU countries:

Orders with a purchase value of EUR 49 or more are generally free of shipping costs.

The estimated delivery time is 7 to 14 working days. The shipping rate for orders under 0.6 kg is EUR 3.20. For orders over 0.6 kg we charge EUR 4.50,-.

Shipping and delivery: Delivery

Items that can be delivered immediately will be handed over to our delivery service approximately on the same or the next working day after your order, depending on the receipt of your order. Our delivery service does everything to ensure that your order reaches its destination as quickly as possible. Please understand, however, that due to fluctuating delivery times (for example, due to weather or traffic-related influences), it is not always possible for us to guarantee delivery within 24 hours.

Titles marked otherwise will be reserved

and delivered approximately on the date indicated in the detailed view of the individual items. If there are any obstacles to delivery, we will inform you by e-mail and, if possible, state the expected delivery date.

Please note: If you have ordered several items with different delivery times, we will combine your order into one package. In exceptional cases, there may therefore be short delays in delivery.

Shipping and delivery: Delivery abroad

Letsgomind.com accepts orders from the following European countries: Austria, Germany, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Italy, Ireland, Croatia, Latvia, Lithuania, Luxembourg , Malta, Netherlands , Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden , Czech Republic, Hungary, Cyprus

Please note that due to customs regulations and long shipping routes, the delivery date is not exactly predictable.

If you have any questions, please contact our customer service at support@letsgomind.com.

Shipping and delivery: Delivery for multiple orders of one item

If you would like to order 10 copies or more of a particular title, for example for teaching groups, please contact our customer service first. Our customer service will be happy to inform you about the expected delivery times for such multiple orders.

Shipping and delivery: Delivery of mixed orders

Please note that in the case of a mixed order, simultaneous delivery of the items cannot be guaranteed.

If the shipment is not complete after 7 calendar days, we will arrange a partial delivery, which will not incur any further costs for you. We will deliver the outstanding goods as soon as possible.

Shipping and delivery: Select delivery address

You can easily enter several delivery addresses in our shop, save them and select them for later orders. The easiest way to do this is just before you send your order. In the ordering process, click on in the upper area under "Delivery address" in "Check order", enter the desired delivery address in the form and click on . Delivery addresses can also be saved and updated under "My account", "Delivery addresses".